Career opportunities with eSewa

Business Development Officer - Hospitality Business (Pokhara)

The Business Development Officer - Hospitality will be responsible for onboarding hotel partners, managing partner relationships, ensuring inventory and content accuracy, and driving booking performance through effective coordination, quality control, and data-driven execution. The role plays a key part in strengthening hospitality partnerships and optimizing hotel visibility and sales on the platform.

Qualification and Experience

  • Bachelor’s degree in Hospitality Management, Marketing, or a related field
  • 2-3 years of experience in hospitality, partnerships, or business development

Job Description

1. Hotel Onboarding & Quality Assurance

  • Identify, approach, and onboard new hotel partners as per business targets.
  • Ensure accurate and complete uploading of hotel details including rates, amenities, policies, and images.
  • Follow standardized onboarding checklists to maintain compliance and quality standards.
  • Monitor and reduce onboarding and content-related errors through regular reviews.
  • Coordinate with internal teams to resolve onboarding or system-related issues.

 

2. Partner Relationship Management

  • Maintain regular communication with hotel partners through calls, meetings, and field visits.
  • Conduct monthly partner engagement and performance review discussions.
  • Address partner queries, concerns, and operational issues within defined TAT.
  • Work towards improving partner satisfaction and retaining top-performing hotels.
  • Build long-term partnerships to support mutual growth and revenue objectives.

 

3. Inventory, Pricing & Content Management

  • Ensure timely updates of hotel inventory, room availability, and blackout dates.
  • Monitor rate accuracy and coordinate with partners to maintain competitive pricing.
  • Review and enhance hotel content quality including images, amenities, and descriptions.
  • Collaborate with internal teams to improve hotel visibility and booking conversion.
  • Track booking performance and identify opportunities for growth.

 

4. Data Reporting, Analysis & Weekly Performance Review

  • Prepare and submit weekly and monthly performance reports related to hotel onboarding and bookings.
  • Analyze performance data, identify trends, and highlight variances.
  • Share conversion insights and recommendations with relevant stakeholders.
  •  Propose and support process improvements based on data findings.
  • Ensure data accuracy and timely reporting for informed decision-making.

Required Skills

  • Strong business development and negotiation skills
  • Excellent communication and relationship management abilities
  • Understanding of hospitality operations and online booking platforms
  • Data handling and reporting skills
  • Ability to work cross-functionally with internal teams
  • Field-oriented mindset with problem-solving capability

Benefits of Working as eSewa

  • Opportunity to grow with eSewa, Nepal’s leading and fastest-growing FinTech company
  • Collaborative, energetic, and passionate team culture supported by a modern and inspiring work environment
  • Backed by the trust and credibility of Nepal’s largest digital payments ecosystem
  • A unique company culture with continuous learning and career growth opportunities to accelerate your professional journey